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Pello Bikes Reviews

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Overall Rating

4.4
9 Reviews
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About Pello Bikes

Pello Bikes is a company that specializes in designing and manufacturing high-grade bikes for children. The core differentiating factor making Pello bikes stand out is the custom-designed geometry, which is tailored specifically for kids. Geometry refers to the measurements of the different parts of the bike, and it is a critical aspect of bike design as it determines how well the bike fits the child's body and what position the child's body is in when riding.

Pello bikes are designed with lightweight tubing and components to weigh between 14-22lbs, making it much easier for kids to ride and handle the bike. The company also uses high-quality components that you would expect to see in adult bikes, such as Kenda Tires, Tektro Brakes, SRAM Components and Cane Creek headsets. This makes sure that their bikes are not only designed with kids in mind but also built to last.

Notably, the manufacturer uses only the best materials and craftsmanship to create their bikes, ensuring that they are both durable and safe for children to ride. Now, they are constantly researching and developing new technologies and designs to improve their bikes and make them even better for kids.

Pello Bikes Coupon & Discount Codes

Pay $12.00 to buy RIPPLE, ROMPER, REVO AND REDDI GRIPS with this Pello Bikes deal

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ROVER 20" 7 SPEED from $529.00

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REYES 24" 9 SPEED from $619.00

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Pello Bikes Customer Reviews (9)

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Dennis Jenkins
Dennis Jenkins
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Feb 15, 2023
Carla Cornejo
Carla Cornejo
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Feb 14, 2023
Caitlin May
Caitlin May
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Feb 14, 2023
Lovie Ahrens
Lovie Ahrens
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Feb 14, 2023
Zaránd Paál
Zaránd Paál
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Feb 13, 2023
Paige Berry
Paige Berry
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Feb 12, 2023
Abby Duncan
Abby Duncan
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Feb 10, 2023
Aybika Gairbekov
Aybika Gairbekov
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Feb 10, 2023
Saidakhmad Barsukov
Saidakhmad Barsukov
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Feb 9, 2023

Pello Bikes Customer’s Q&A

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Pello Bikes FAQs

FAQ

About Pellobikes.com Prices and Cost?

Pellobikes.com offers a range of children's bicycles with prices starting from $589.00 for the Rover 20" 8 Speed model, to $709.00 for the Roovi 27.5" 9 Speed model. The Reyes 24" 9 Speed is priced from $679.00, and there's a special edition Reyes-SE 24" available for $399.00. These bikes are designed to be lightweight and durable, with a lifetime warranty on the frame and fork and a 2-year warranty on parts. The company also provides a unique service called GrowPello, which offers an 11% discount on future bike purchases as the child grows. Shipping costs vary, with domestic shipping in the US priced at $59 and international shipping to Canada via UPS costing up to $105. For other international destinations like Australia and New Zealand, shipping is set at $200.

FAQ

About Pellobikes.com Popular Products and Services?

Pellobikes.com is renowned for its high-quality, lightweight kids' bikes designed specifically for children aged 3 to 12 years old. The bikes feature aluminum frames, unique components, and multi-use tires suitable for both on-road and off-road adventures. Popular models include the Roovi 27.5" 9 Speed, Reyes 24" 9 Speed, and the Rover 20" 8 Speed. The company ensures a custom fit for each child, offering a lifetime warranty on the frame and fork, and 2 years on components. Services include a thorough quality and safety inspection of each bike before shipping and a GrowPello program that provides discounts on future purchases as the child grows. The founder, Shane Cusick, emphasizes the joy of cycling and the importance of proper bike geometry for a comfortable riding position.

FAQ

Pellobikes.com Return Policy?

Pellobikes.com offers a 60-day full refund guarantee for customers who are not completely satisfied with their purchase. Bikes should be kept in clean condition during this trial period. If a customer decides to return a bike within this timeframe, Pellobikes.com will refund the cost of the bike and also cover the return shipping. The bikes come with a lifetime warranty on the frame and fork, and a two-year warranty on other parts for the original owner. As for the shipping policy, if a bike is in stock, it will be shipped within 1-5 days of order placement, and customers will receive a tracking number via email once the bike ships. All bikes are sent via UPS Ground. For Canadian customers, there is a flat rate of $50 for shipping, but import taxes or duties are not covered and are the responsibility of the purchaser.

FAQ

What are the unique features of Pellobikes.com products?

Pellobikes.com offers products with several unique features designed to enhance the riding experience for kids. The Revo 16" bike is tailored for children aged 4 and above, with a minimum inseam of 16.5 inches. It boasts a lightweight frame of 14.6 lbs, adjustable saddle height, front and rear handbrakes, and a freewheel rear wheel. The Ripple 12" Balance Bike is suitable for ages 1-3 and is also lightweight at 8.8 lbs. It has an adjustable saddle and handlebar height, and a rear handbrake to introduce young riders to braking. Both models are designed with a low center of gravity for easy control and come with a lifetime warranty on the frame and fork. The bikes are shipped 95% assembled, ensuring a quick setup upon delivery.

FAQ

How long does shipping take for Pello bikes?

In-stock Pello bikes are typically shipped within 1-3 days of receiving an order. Bikes are shipped via FedEx or UPS Ground from the store's location in Richmond, VA.
FAQ

What are the shipping rates for Pello bikes?

Shipping rates vary from $5-$59 depending on the purchase. These rates are listed on the item page or at checkout. If a customer purchases both a bike and gear, the gear will be shipped with the bike.
FAQ

How long can a child use a Pello bike before they outgrow it?

Children tend to fit properly on a Pello bike for approximately 1.5-3 years, depending on the child's rate of growth.
FAQ

Does Pello ship outside the USA?

Pello ships to Canada via UPS, with a cost ranging from $11-105 depending on the gear or bike purchase. Any taxes or duties are the responsibility of the purchaser.
FAQ

If I purchase multiple Pello bikes at once, what are the shipping rates?

Pello offers discounted shipping rates for multiple bike orders. You can adjust the number of bikes in your order at checkout to see the corresponding shipping cost.
FAQ

What is the warranty offered on Pello bikes?

Pello offers a Lifetime warranty on the frame and fork, and a 2-year warranty on parts for the original purchaser.

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